BajiApp Privacy Policy – Your Data, Protected

This Privacy Policy explains how bajiapp collects, uses, stores, and protects personal information belonging to users of the bajiapp platform — including the website at bajiapp.biz and any associated mobile interfaces. It applies to all registered players, prospective players who browse the site without registering, and anyone else who interacts with bajiapp in any capacity.

Bajiapp takes the privacy of its players seriously. We operate in a regulated environment that requires us to collect certain information to comply with anti-money-laundering (AML) laws, Know Your Customer (KYC) requirements, and responsible gaming obligations. Beyond what the law requires, we collect only what we genuinely need to run the platform well. We do not build advertising profiles, we do not sell your data to third parties, and we do not share your information with anyone who does not have a legitimate operational need for it.

This Privacy Policy should be read alongside bajiapp's Terms and Conditions and Responsible Gaming Policy. By registering an account or using the bajiapp platform, you confirm that you have read and understood this Privacy Policy.

The categories of personal data bajiapp may collect and hold about you are set out below. Not all categories apply to every user — for example, payment data is only held for registered players who have made at least one transaction.

Bajiapp collects personal data through several channels, all of which are described transparently here so you understand exactly where your information comes from:

Direct Collection

The majority of data bajiapp holds comes directly from you. You provide it when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, play a game, contact our support team, or respond to a promotion. This direct collection is straightforward — you give us information, we use it for the purpose for which you gave it.

Automated Technical Collection

When you visit bajiapp, certain technical data is collected automatically by our systems. This includes your IP address, the type of device and browser you are using, the pages you visit, how long you spend on each page, and what actions you take. This data helps us understand how the platform is being used so we can improve it, and it also helps us identify and prevent fraudulent activity. Automated collection also occurs through cookies — see the Cookies section below for more detail.

Third-Party Sources

In some cases, bajiapp may receive or verify data about you from third parties. This happens primarily during the KYC verification process, where we may cross-reference identity documents against third-party verification services. We may also receive limited information from payment processors in connection with deposits and withdrawals. In all cases, third-party data collection is limited to what is operationally necessary.

Bajiapp uses personal data only for purposes that are necessary, proportionate, and clearly explained here. We do not use your data for purposes beyond what is described in this policy without first obtaining your explicit consent.

• Account management: To create, maintain, and administer your bajiapp account, including password resets, account verification, and balance management.
• Payment processing: To process deposits and withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Visa/Mastercard. Your financial data is shared only with the payment processors involved in each transaction.
• Identity verification (KYC): To verify that you are who you say you are, that you are 18 years of age or older, and that you are not on any sanctions or self-exclusion lists. This is a legal requirement for licensed gaming platforms.
• Anti-money-laundering (AML) compliance: To monitor transactions for patterns consistent with money laundering and to report any suspicious activity to the relevant authorities as required by law. Bajiapp is legally obligated to conduct this monitoring.
• Responsible gaming: To monitor your gaming activity for patterns that may indicate problem gambling — such as rapidly increasing deposit sizes, frequent large losses, or requests to override limits — and to take appropriate protective action where warranted.
• Platform improvement: To analyse usage patterns and understand how Pakistani players use bajiapp, so that we can improve the platform experience, fix bugs, and introduce features that genuinely add value.
• Fraud prevention and security: To detect and prevent unauthorised access to accounts, fraudulent transactions, bonus abuse, and other security threats.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your account and transactions.
• Marketing (where consented): To send you promotional offers, bonus notifications, and news about new features — but only if you have opted in to marketing communications. You can opt out at any time.
• Legal compliance: To comply with all applicable laws, regulations, court orders, and regulatory requirements that apply to bajiapp's operations.

Bajiapp does not sell your personal data to any third party, ever. We do not share your data with advertisers or data brokers. The only circumstances in which bajiapp shares personal data with external parties are the following:

• Payment processors: When you deposit or withdraw, your financial data is shared with the relevant payment processor (Easypaisa, JazzCash, NayaPay, SadaPay, banking partners) to the extent needed to process the transaction. These processors operate under their own privacy policies and data security standards.
• Identity verification services: During KYC, your identity documents may be verified using a third-party verification service. This service receives only the information required for verification and is contractually bound to handle it securely and not use it for any other purpose.
• Game providers: Where you play games hosted by third-party game providers (for example, live dealer games), those providers may receive technical session data necessary to operate the game. They do not receive your full personal profile.
• Law enforcement and regulatory authorities: Bajiapp is legally required to share information with law enforcement agencies, regulatory bodies, and financial intelligence units when it receives a valid legal request or when our AML monitoring detects suspicious activity that requires reporting. We are not able to notify you when this happens where doing so would compromise an investigation.
• Professional advisers: Our legal counsel, accountants, and auditors may access limited personal data where this is necessary for them to perform their professional services to bajiapp. All such parties are bound by confidentiality obligations.
• Business transfers: If bajiapp is acquired by or merged with another company, personal data held by bajiapp may be transferred to the acquiring entity as part of that transaction. You would be notified of any such transfer and your data would continue to be handled in accordance with this policy.

Bajiapp uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device by a website — it helps the site remember information about your visit and improve your experience on subsequent visits. Here is what bajiapp uses cookies for:

• Essential cookies: These are required for the platform to function at all. They maintain your login session, remember your account preferences, and keep your betting session active while you are using the site. You cannot opt out of essential cookies without disabling platform functionality.
• Performance cookies: These help bajiapp understand how players use the platform — which pages are visited most, where players encounter difficulties, and how different features perform. This data is aggregated and anonymised; it does not identify individual players. We use this data purely to improve the platform.
• Functional cookies: These remember your preferences — for example, your preferred language, your last-used payment method, and your favourite games — so you do not have to reconfigure these settings every time you log in.
• Security cookies: Used to detect fraudulent activity and bot access. These help protect your account and the integrity of the platform.

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though doing so may impair your experience on bajiapp. Blocking essential cookies will prevent you from logging in to your account. Your cookie preferences can be managed at any time through the cookie settings panel accessible at the bottom of every page on bajiapp.

Data security is not an afterthought at bajiapp — it is built into the core of how the platform operates. We employ multiple layers of security to protect your personal and financial data from unauthorised access, disclosure, alteration, or destruction.

All data transmissions between your device and the bajiapp platform are encrypted using 256-bit SSL (Secure Socket Layer) technology — the same standard used by major Pakistani banks. Financial transactions are processed through PCI-DSS compliant payment systems. Your full card numbers are never stored on bajiapp's servers at any point.

Access to personal data within bajiapp's internal systems is restricted on a strict need-to-know basis. Staff members can only access the specific data required for their job function. All access is logged and audited. Our infrastructure undergoes regular independent security assessments by third-party security specialists, and any identified vulnerabilities are remediated immediately.

Bajiapp does not retain personal data for longer than is necessary for the purposes for which it was collected. However, various legal and regulatory requirements mean that some data must be retained for specified minimum periods, even after your account is closed.

• Account and identity data: Retained for a minimum of 5 years from the date your account is closed. This is required by AML regulations which mandate that player records be available for inspection by regulatory authorities for this period.
• Transaction and betting records: Retained for a minimum of 5 years from the date of each transaction, for AML and audit purposes.
• KYC verification documents: Retained for the duration of your account plus 5 years after closure. Verification documents are stored securely and access is strictly controlled.
• Customer support communications: Retained for 2 years from the date of the communication, unless they relate to an ongoing dispute in which case they are retained until the dispute is fully resolved plus one additional year.
• Marketing preference data: Retained for as long as your account is active and for 1 year after closure. After this point it is deleted unless retention is required for legal reasons.
• Technical and usage data: Aggregated and anonymised after 12 months. Identifiable technical data is not retained beyond this period unless flagged in connection with a security investigation.

Once the applicable retention period has passed, personal data is securely deleted or anonymised in a manner that prevents its reconstruction. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.

As a bajiapp player, you have the following rights in relation to your personal data. These rights can be exercised by contacting us at support@bajiapp.biz with the subject line "Data Rights Request".

Requests to exercise any of the above rights are handled free of charge in the vast majority of cases. Bajiapp will respond to all valid data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days with prior notice to you.

Bajiapp is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any feature of the bajiapp platform. We take the protection of minors extremely seriously and implement the following measures to prevent underage access:

• Date of birth is collected during registration and accounts cannot be created without confirming that the registrant is 18 or older.
• KYC verification requires a government-issued identity document that confirms the account holder's date of birth and current age.
• Accounts where there is reasonable suspicion of underage use are suspended immediately pending investigation, with all funds held until the matter is resolved.
• Bajiapp uses third-party age verification services as an additional layer of protection during the account verification process.

If you believe that a minor has registered an account on bajiapp, please contact us at support@bajiapp.biz immediately. We will investigate and take appropriate action, including closing the account and returning any deposited funds to the original payment method where possible.

Bajiapp does not knowingly collect or process any personal data belonging to anyone under the age of 18. If we discover that we have inadvertently collected such data, it will be deleted immediately.

Bajiapp's primary platform infrastructure and data processing systems are located in jurisdictions with robust data protection frameworks. Some of the third-party service providers bajiapp works with — including game providers and payment processors — may process data in other countries.

When personal data is transferred internationally, bajiapp ensures that adequate safeguards are in place to protect your data to a standard equivalent to the protections in this policy. These safeguards typically include contractual data protection clauses with third-party providers and requirements for them to maintain appropriate security standards.

If you have questions about the specific jurisdictions in which your data is processed, contact support@bajiapp.biz and we will provide the information relevant to your account.

Bajiapp will only send you marketing communications — promotional emails, SMS bonus notifications, or alerts about new games and features — if you have specifically opted in to receive them during registration or through your account settings at a later stage. Marketing consent is never assumed and is never bundled with other consent.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link at the bottom of any marketing email from bajiapp.
• Updating your communication preferences in your bajiapp account settings under "Notifications".
• Contacting support at support@bajiapp.biz with the subject line "Unsubscribe".

Opting out of marketing communications does not affect essential communications about your account — for example, deposit confirmations, withdrawal notifications, KYC requests, or security alerts. These are sent regardless of your marketing preference because they relate directly to your account and your safety.

Bajiapp reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new platform features, or updated legal requirements. When material changes are made to the policy, we will notify registered players by email at the address held on file, and we will display a prominent notice on the bajiapp platform for a minimum of 14 days before the updated policy takes effect.

Your continued use of the bajiapp platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact us to request account closure and data handling in line with the previous policy terms where possible.

The current version of this Privacy Policy is always available on this page at bajiapp.biz/privacy-policy. The "Effective Date" at the top of the page indicates when the most recent revision took effect. Minor changes — such as corrections of typographical errors or clarifications that do not materially affect the meaning of the policy — may be made without prior notice.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, have concerns about how your data is being handled, or want to report a potential data protection issue, please contact the bajiapp data team directly:

• Email: support@bajiapp.biz (subject line: "Privacy Query" or "Data Rights Request")
• Live Chat: Available from your bajiapp account dashboard, 24 hours a day
• Response time: All privacy-related enquiries receive a response within 48 hours; data rights requests are handled within 30 calendar days

Bajiapp takes all privacy-related communications seriously. If you are not satisfied with the response you receive, you have the right to escalate your concern to the relevant data protection authority in the jurisdiction applicable to your account.