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Player Wellbeing First

Responsible Gaming – Play Safe on BajiApp

Gaming on bajiapp is meant to be fun — a way to enjoy cricket, test your luck, and spend some leisure time. This page explains the tools and support available to help every Pakistani player stay in control and keep it that way.

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18+ Only Platform
Player-Set Limits
Self-Exclusion Available
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Why Responsible Gaming Matters to BajiApp

Bajiapp is built for Pakistani players who want to enjoy cricket betting, live casino, Aviator, roulette, and more as a form of entertainment. That is the whole point. But we know that for a small number of people, what starts as casual fun can shift into something they struggle to control — and when that happens, the consequences for the person and their family can be serious.

That is why responsible gaming is not just a legal checkbox for bajiapp. It is a genuine operating principle. Every feature related to responsible gaming on the bajiapp platform was designed by a team that asked one question: if a player is in difficulty, what does this tool actually need to do to help them? Not: what is the minimum we can put on this page to say we have covered it.

If you are reading this page because you are thinking about whether your own gaming habits are okay, that is actually a really healthy thing to do. Most players never need these tools. But they are here, they work, and they are accessible to every registered bajiapp player from the moment they sign up — not hidden, not restricted, not available "on request after three business days".

Below you will find a self-assessment tool, a full explanation of every responsible gaming feature on bajiapp, and practical guidance on recognising when gaming might have become a problem. Read as much or as little as you need.

All responsible gaming tools on bajiapp are available directly from your account settings. No need to contact support to set a deposit limit or activate a cooling-off period — you can do it yourself, instantly, any time of day.

Quick Self-Assessment – How Am I Playing?

Answer these questions honestly. There are no right or wrong answers — this is just a tool to help you reflect on your own habits. Tick all that apply to your experience over the past 30 days.

1

Have you spent more money on gaming than you originally planned to in a single session?

2

Have you tried to win back money you lost by placing more bets immediately after losing?

3

Have you hidden from family members how much time or money you have spent on gaming?

4

Have you felt anxious, irritable, or restless when you were not able to play?

5

Have you borrowed money or sold belongings to fund your gaming activity?

6

Have you found yourself thinking about gaming a lot — even when you are supposed to be doing something else?

7

Has gaming affected your sleep, your relationships, your work, or your daily responsibilities?

✅ You appear to be playing safely. Based on your answers, your gaming habits look healthy. Keep it that way — set a deposit limit as a simple safeguard, and check back here any time you want to reassess.

⚠️ A few caution signs present. One or two of these situations happening occasionally is not unusual, but it is worth setting a deposit limit and a session time reminder on bajiapp to keep things comfortable. If it happens more often, consider a cooling-off period.

🔶 Some warning signs present. Several of these patterns are showing up in your gaming. We recommend activating a deposit limit and a cooling-off period on your bajiapp account right now. Talking to someone you trust about how you are feeling can also help. You can contact our support team any time — they will not judge you.

🔴 Please take this seriously. Multiple warning signs are present and your gaming may be causing real harm. Please use the self-exclusion tool in your bajiapp account settings — it takes effect immediately. Consider speaking with a trusted person in your life. You do not have to manage this alone. Contact bajiapp support at support@bajiapp.biz for further guidance.

BajiApp's Responsible Gaming Tools

Four built-in tools every bajiapp player can activate instantly from their account settings — no support ticket required.

Deposit Limits

Set a maximum amount you can deposit into your bajiapp account per day, per week, or per month. Once set, the limit takes effect immediately and cannot be increased until a 24-hour cooling-off period has passed — giving you time to reconsider if you try to raise it in a moment of impulse. Reductions take effect instantly. You can set all three limits simultaneously (for example, Rs 1,000 per day, Rs 5,000 per week, Rs 15,000 per month), and the most restrictive one always applies.

Instant effect for reductions
Session Time Reminders

Set a reminder that alerts you after you have been playing on bajiapp for a specified duration in a single session — for example, 30 minutes, 1 hour, or 2 hours. When the reminder fires, bajiapp will display a notification on screen letting you know how long you have been playing and prompting you to consider taking a break. You choose whether to stop or continue. This is one of the simplest but most effective tools for keeping gaming a leisure activity rather than a habit that eats into your day.

Customisable duration
Cooling-Off Period

Take a structured break from bajiapp for a set period — 24 hours, 7 days, 30 days, or 90 days. During a cooling-off period, your account remains open but you cannot place bets, play casino games, or make deposits. Withdrawals of any existing balance remain available. All marketing communications are paused for the duration. Cooling-off periods cannot be cancelled early once activated, so think of them as a genuine commitment to yourself rather than a reversible setting. Your account resumes automatically when the period ends.

Cannot be reversed early
Self-Exclusion

Choose to permanently exclude yourself from bajiapp. Self-exclusion takes effect immediately once activated — your account is suspended, you cannot log in, and all marketing from bajiapp stops permanently. Self-exclusion cannot be reversed for a minimum of six months, after which you may apply in writing to have your account reinstated. Reinstatement is not automatic and requires a review period. Your account balance at the time of self-exclusion will be refunded to your registered payment method. Self-exclusion is the most powerful tool available — use it if you genuinely feel your gaming is out of control.

Minimum 6-month lock
24h
Cooling-off option minimum
Rs 200
Minimum deposit limit possible
6mo+
Self-exclusion minimum period
24/7
Support access for help

How to Activate Responsible Gaming Tools

Finding and using the responsible gaming features on bajiapp takes about two minutes. Here is exactly where to go:

1
Log In to Your BajiApp Account

Visit bajiapp.biz and log in with your registered email or phone number and password. If you have forgotten your password, use the reset option on the login page.

2
Go to Account Settings

Click on your username or account icon in the top-right corner of the screen. From the dropdown, select "Account Settings" or "My Account".

3
Select "Responsible Gaming"

Inside your account settings, you will find a dedicated "Responsible Gaming" section. All four tools — deposit limits, session reminders, cooling-off, and self-exclusion — are grouped here.

4
Activate Your Chosen Tool

Select the tool you want to use, enter the relevant parameters (limit amount, reminder duration, exclusion period), confirm your choice, and it takes effect immediately. No waiting, no support ticket needed.

5
Need Help? Contact Support

If you have any difficulty activating responsible gaming tools, or if you want support to go through your options, contact our team at support@bajiapp.biz or via live chat 24 hours a day.

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Need Immediate Help?

If you feel you need to stop playing right now and cannot find the self-exclusion option, contact bajiapp support at support@bajiapp.biz immediately. Our team is available 24/7 and will activate self-exclusion on your behalf instantly. You do not need to explain yourself — just ask and it will be done.

Recognising the Warning Signs

Problem gambling does not always look obvious. These are the patterns worth watching for — in yourself or someone you care about.

Chasing losses: Placing more bets immediately after losing in order to try to win the money back. This is one of the most consistent early warning signs of problem gambling. The feeling that the next bet will fix everything is how losses multiply.

Spending more than planned: Consistently depositing more than you intended to when you started a session. Setting a deposit limit before you play is the simplest way to protect yourself from this.

Hiding gaming activity: Concealing from family members how much time or money you spend on gaming. If it feels necessary to hide it, that is a signal worth paying attention to.

Using money you cannot afford: Dipping into household budget, borrowing money, or delaying essential bills to fund gaming. This is when a personal habit starts affecting the people around you.

Gaming to escape problems: Using gaming sessions as a way to avoid dealing with stress, anxiety, loneliness, or personal difficulties. Gaming as an escape rather than as entertainment is a different and riskier pattern.

Preoccupation with gaming: Finding it hard to concentrate on other things because you are thinking about betting, planning your next session, or replaying past bets in your head.

Irritability when not playing: Feeling restless, anxious, or short-tempered when you are away from gaming for a period. This can be a sign of dependency forming.

Recognising these signs does not mean you have a serious problem — it means you are paying attention. The fact that you are reading this page already puts you ahead of most players. Use the tools above to add a layer of protection to your bajiapp account today.

Practical Tips for Safer Play

Simple habits that keep gaming enjoyable for the long term.

Set a Budget First

Decide before you open bajiapp exactly how much you are comfortable spending that session. Set a deposit limit to match it.

Time Your Sessions

Set a session time reminder. Decide in advance how long you will play — and stick to it when the reminder fires.

Accept Losses Calmly

Losing is a normal part of gaming. Do not chase. When you have hit your budget for the session, close the tab and do something else.

Take Regular Breaks

Stand up, make a cup of chai, step outside. Short breaks help you maintain perspective on how much time and money you have spent.

Don't Play When Upset

Emotional states — stress, frustration, sadness — impair decision-making. Gaming when you are not feeling yourself often leads to impulsive decisions.

Talk Openly

If gaming starts feeling like something you cannot discuss openly, that is a sign to reflect. Trusted people in your life can offer perspective you may not have yourself.

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Responsible Gaming – Frequently Asked Questions

Answers to the questions Pakistani players ask most often about bajiapp's responsible gaming features.

Log in to your bajiapp account, go to Account Settings, and select the "Responsible Gaming" section. From there, choose "Deposit Limits", select daily, weekly, or monthly, enter your desired limit in PKR, and confirm. The limit takes effect immediately. You can set limits for all three periods at the same time — the most restrictive one will always apply first.

No. This is intentional. Increasing a deposit limit requires a 24-hour cooling-off period before the increase takes effect. This is designed to protect you from raising your limit on impulse during a session. Reducing a limit, on the other hand, takes effect immediately with no waiting period. Think of the delay as a built-in moment to reconsider before you change a protective measure you put in place for yourself.

When you activate self-exclusion, your bajiapp account is suspended immediately. Any balance in your account at that point will be refunded to your registered payment method — Easypaisa, JazzCash, bank account, or whichever method you most recently used for deposits. The refund is processed within 1–2 business days. You do not lose your money by self-excluding.

No. Once a cooling-off period is activated on your bajiapp account, it cannot be cancelled or shortened before the selected duration expires. This is the whole point — a cooling-off period is a commitment you make to yourself. Your account resumes automatically when the period ends, and you will receive a notification at that point.

Setting a deposit limit or session reminder does not automatically affect your marketing preferences. However, if you activate a cooling-off period or self-exclusion, all bajiapp marketing communications — email, SMS, and any in-app promotional messages — are paused immediately for the duration of the cooling-off period, or permanently in the case of self-exclusion. You can also opt out of marketing at any time through your account notification settings regardless of your responsible gaming settings.

If you are concerned about the gaming habits of a family member or someone close to you, the most important thing is to approach the conversation with empathy rather than judgment. Let them know what you have observed and how it affects you, and listen to their perspective. If they are open to it, you can show them this page and walk them through the tools available on their bajiapp account. You can also contact bajiapp support on their behalf if they are willing — our team can provide guidance on next steps.

Yes. Bajiapp's responsible gaming team reviews account activity for patterns associated with problem gambling — such as rapidly increasing deposit sizes, frequent large losses in quick succession, unusual session lengths, and requests to bypass limits. When such patterns are detected, our team may proactively reach out to the player or, in serious cases, impose protective account restrictions. We do this because we believe player wellbeing matters more than short-term revenue. Being contacted by our responsible gaming team is not a punishment — it is bajiapp fulfilling its duty of care.

BajiApp's Safe Gaming Commitments

What our responsible gaming promise looks like in actual practice on the platform.

Strict 18+ Enforcement

Bajiapp does not permit anyone under 18 to register or play. Age is verified during registration and again during KYC. Accounts suspected of being held by a minor are suspended immediately with all deposited funds returned to the original payment method.

Proactive Account Monitoring

Our responsible gaming team actively monitors player accounts for patterns associated with problem gambling. We do not wait for players to ask for help — if we spot warning signs, we reach out. This is part of how bajiapp takes its duty of care seriously.

No Marketing to At-Risk Players

Bajiapp does not send bonus offers or promotional messages to players who have active responsible gaming limits, players in cooling-off periods, or players who have self-excluded. Marketing to someone who is trying to reduce their gaming is something we will not do.

Staff Training

Every member of bajiapp's customer support team is trained to identify signs of problem gambling and to respond with empathy, appropriate guidance, and access to responsible gaming tools. Support staff are never incentivised to persuade players to keep playing.

Tools Accessible Without Support

Every responsible gaming tool — deposit limits, session reminders, cooling-off, self-exclusion — is directly accessible from any bajiapp account without needing to contact support. You should not have to ask permission to protect yourself.

Regular Policy Review

Bajiapp's responsible gaming policy and tools are reviewed regularly against industry best practice. As new approaches and tools emerge, we update our platform. This is an ongoing commitment, not a one-time implementation.

Play Safely. Play on BajiApp.

Bajiapp is committed to being a platform where Pakistani players can enjoy gaming responsibly for the long term. Join over 500,000 players who trust bajiapp — cricket betting, live casino, roulette, Aviator and more, with the tools to keep it fun.

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